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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sharon Zevnik

March 4, 2026

5  out of  5
rating by Sharon Zevnik
"We have been with State Farm for years. Monique has always been very responsive, helping work through different options to meet our family’s needs."
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Zell Barry

March 3, 2026

5  out of  5
rating by Zell Barry
"Christine is the best! She is always friendly and helpful and really took the time to look into my specific situation and find me the best insurance. Thank you!"
We responded:
"Hello Zell, We appreciate the time you took to give us such a great rating! It's feedback like yours that reminds us why we do what we do. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Thanks again!"
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Chris Pesanon

February 28, 2026

5  out of  5
rating by Chris Pesanon
"I work directly with Kyle as my insurance agent and he’s been awesome. He’s responsive, knowledgeable, and genuinely cares about his clients. Anytime I need something handled, it gets taken care of right away. Also want to give a quick shout-out to the staff, everyone is friendly, professional, and great to deal with. You can tell they value their customers."
We responded:
"Greetings Chris, We're delighted to hear about your experience! It's great to know that we were able to provide you with the highest levels of service. We're always happy to assist so don't hesitate to reach out to us if you need anything. "
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Kira Uda

February 27, 2026

5  out of  5
rating by Kira Uda
"MacKense was very helpful and I got my quote fast!"
We responded:
"Dear Kira, Thanks for the kind words! We love that you had such a great experience! Thanks for sharing review_detail. We look forward to providing you with more great experiences in the near future. It was a pleasure to serve you."
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Nazia Khushall

February 26, 2026

5  out of  5
rating by Nazia Khushall
"McKenzie and Jeff Bittles, are amazing, gave me all the different Insurance options and helped me pick the right one. Thank you for being super professional."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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CM

February 24, 2026

5  out of  5
rating by CM
"Rick was very helpful assisting me with updating the value of my home to ensure I carry sufficient coverage if my home ever needed to be rebuilt."
We responded:
"Hello CM, Thanks so much for taking the time to share your positive experience! It's great to know that we were able to provide you with the highest levels of service. As always, our team is looking forward to your next visit. See you next time!"
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Chris Neri

February 23, 2026

5  out of  5
rating by Chris Neri
"Needed help with my policy, reached out to the office and was lucky to be connected with Kyle. He answered all my questions, addressed my concerns, provided advice and was super knowledgeable in everything. Next time I need anything m, I’m going to ask for Kyle by name."
We responded:
"Hi Chris, Thanks for the great review! It's great to know that we were able to provide you with the highest levels of service. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Thanks again and we look forward to seeing you again soon."
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Mike McClay

February 17, 2026

5  out of  5
rating by Mike McClay
"Monique handles my insurance needs flawlessly!"
We responded:
"Mike, I appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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David Leone

February 6, 2026

5  out of  5
rating by David Leone
"I had the pleasure of working with MacKensie for an auto insurance quote and she was absolutely fantastic! She was patient and explained everything every step of the way. She asked all the key questions in order to help secure me the lowest possible rate and didn't miss a thing! I was very pleased with her service and will I definitely return."
We responded:
"David, Thanks for the great review! We love that you had such a great experience! Thanks for sharing your reviewdetail. We look forward to providing you with more great experiences in the near future. "
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Jacki & John Kump

February 3, 2026

5  out of  5
rating by Jacki & John Kump
"Mo from Jeff Biddle's office is great to work with."
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jill s

February 3, 2026

5  out of  5
rating by jill s
"I needed help with an auto policy document and Monique reached out and provided quick and friendly support. I have been with this broker and worked with Monique for many years now. I really appreciate her expertise and attention to even the smallest requests."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Kevin Green

January 29, 2026

5  out of  5
rating by Kevin Green
"Mo is always helpful and efficient. I've been with State Farm since 1991. Great service even thru the pandemic"
We responded:
"Kevin, thanks for the feedback and recognition of Monique. She works hard to take great care of our customers and I really appreciate you taking time out of your day to recognize her. We both appreciate it!"
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Bman Wick

January 29, 2026

5  out of  5
rating by Bman Wick
"“I had such a great experience with Mac! He helped me with my insurance today, especially sorting out the mileage on one of my vehicles. We verified the actual driving I was doing, and he adjusted it from what they had on file. Not only that, but since I don’t drive it often, Mac helped adjust the policy down and lowered my premium. Thanks to him, I’m saving money and have a policy that truly reflects my needs. Mac was helpful, efficient, and made the process super easy!” Thank you again."
We responded:
"Bman, Thanks so much for taking the time to share your positive experience! Hearing that your experience went well really makes our day. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. We look forward to helping you again soon."
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Debbie Warwick

January 29, 2026

5  out of  5
rating by Debbie Warwick
"I have been working with Mo for years, and just wanted to say "Thank you for all your help every time through all the changes of vehicles and life insurance along with the home insurance policies that I’ve had throughout the years. Jeff Biddle thank you also for putting together one of the greatest staff around in the industry. Everyone has always been there for me and my family. I look forward to many more years of this long term and personal relationship that has been built. They are the best! I Highly recommend Mo(Monique) and if she’s not available any of the rest of Jeff’s team, the are all simply amazing!”"
We responded:
"Wow Debbie! Your review is exactly why we do what we do. I appreciate the kind words for all of the team, especially Mo."
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Melinda Cohen

January 21, 2026

5  out of  5
rating by Melinda Cohen
"Spoke today with Monique at State Farm. She was incredibly helpful, patient and fully helped me with all the questions I had regarding our policy. Quality customer service, sadly, seems to be a rare thing to find these days, but this was not my experience with State Farm. I felt listened to, assisted and treated like a valued customer. Thank you, Monique, and to Jeff--you have a great team!"
We responded:
"Melinda, We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Fitness One80 INC

January 18, 2026

5  out of  5
rating by Fitness One80 INC
"Great service and profesional advise always"
We responded:
"Thanks so much for taking the time to share your positive experience! We love that you had such a great experience! Thanks for sharing. We look forward to keeping up the great work! "
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Maricela Arias

January 13, 2026

5  out of  5
rating by Maricela Arias
"Mo was so help fell with getting us our insurance made me feel comfortable and confident in our coverage thank you so much."
We responded:
"Hey Maricela, We're delighted to hear about your experience! We value your feedback and look forward to helping you again soon! If you ever need anything please don't hesitate to reach out to our team. "
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Dulce Garcia

January 13, 2026

5  out of  5
rating by Dulce Garcia
"Jeff Biddle’s office is professional, efficient, and welcoming. Monique was especially outstanding—knowledgeable, responsive, and genuinely kind. She made the entire process smooth and stress-free. Highly recommend."
We responded:
"Greetings Dulce, We are grateful and appreciate the time you took to leave your review. We love that you had such a great experience! Thanks for sharing! As always, our team is looking forward to helping you."
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joelle elizabeth

January 6, 2026

5  out of  5
rating by joelle elizabeth
"Mo was extremely helpful! I called to get some quotes on a few cars and she helped update a few other things on my account. She went above and beyond to assist me."
We responded:
"Hi joelle, Thank you for the awesome feedback. It's great to know that we were able to provide you with the highest levels of service. Please reach out to us with any additional questions or comments! "
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Yolanda Menz

December 18, 2025

5  out of  5
rating by Yolanda Menz
"I’ve been with Jeff Biddle’s State Farm office for over 10 years, and I truly can’t say enough good things about this team. The level of service is consistently over the top — they genuinely care, and it shows every time you interact with them. Monique is usually my main point of contact, and she is fantastic — knowledgeable, responsive, and always willing to go the extra mile. I’ve also worked with MacKenzie, who has been equally wonderful. What really sets this office apart is that you’re never treated like just a policy number. They know you, they remember you, and they take the time to make sure you feel supported and taken care of. It’s rare to find this kind of personalized service these days, which is why I’ve stayed loyal for so long. I highly recommend Jeff Biddle’s State Farm office to anyone looking for an insurance team that truly cares."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Bonnie Gracia

December 12, 2025

5  out of  5
rating by Bonnie Gracia
"Fantastic !!!! Mac saved me tons of money ! She look for all the savings possible and wow she came through. I love this office because it’s small and intimate they build relationships. I can call with any question and they are immediately there for me. It’s rare but if I have to leave a message she calls me right back. I like supporting small businesses . Thank you for all you good customer service BG"
We responded:
"Hi Bonnie, We’re thankful for your feedback! It has always been our pleasure to assist you with your insurance needs and I am thrilled we are being responsive to your needs. If there is anything else we can do to help, please let us know!"
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W. D.

December 12, 2025

5  out of  5
rating by W. D.
"Rick Brown at State Farm is the one to talk to and get the help you need. He is extremely knowledgeable and PATIENT! I can vouch for that. Everything about Jeff Biddle State Farm is top notch. If you're in need of insurance, then consider this office. William D."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kate Kassuba

December 10, 2025

5  out of  5
rating by Kate Kassuba
"I appreciate the service and time that Mo gives me. She explains things and reminds me when I need to provide info. Thank you, Mo for your years of service throughout our moves and new cars and even a new driver!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Sarah Johnstone

November 24, 2025

5  out of  5
rating by Sarah Johnstone
"I’ve been with Jeff Biddle since I started driving. They have been excellent in walking me through everything I need to ensure I’m properly covered. Mackenzie and Christine are the best!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Tal Wasserman

November 21, 2025

5  out of  5
rating by Tal Wasserman
"Grateful for the attention and care of our State Farm agent and team! Great service and personalized support, thanks Jeff, Mac, Kyle and the whole team!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"